Help and requests
Contact the operator
A public support contact has not been confirmed yet. Account and data requests cannot be submitted through this page.
Account access, data export, and deletion
The app does not currently offer automatic full-account deletion or a complete data export. Deleting an original PDF only removes that source file; it does not erase retained facts, supporting excerpts, document history, or your account.
Do not email passwords, sign-in links or codes, identity documents, or full financial PDFs with your first request. Describe the issue without unnecessary personal or financial information.
Remove an original file or restore a dashboard
In Your documents, an owner can choose “Delete original…” for an available source and confirm the request. Downloads stop once the request is accepted; permanent removal is processed separately. Check the document’s removal status afterward.
Archiving a dashboard does not delete its data or extend the original-file retention period. Restore it from Archived My HOA dashboards to open it again. Removing a saved public profile does not erase the underlying public records.
Report a problem
If retrying does not help, describe what you were doing, roughly when it happened, and the reference shown on the error page. Do not forward sign-in URLs or access tokens. Check the saved status of a change before submitting it again.
For a public-profile correction, use “Report incorrect information” on the relevant HOA profile. That form cannot handle private account or deletion requests and does not collect contact details for a reply.